FREQUENTLY ASKED QUESTIONS
Hanley Wood University is where thousands of architects, builders, contractors, remodelers and other construction professionals go to fulfill their continuing education and professional training requirements.
Thanks to the ongoing support of our sponsors, Hanley Wood University is constantly developing new courses that focus on emerging trends, advanced techniques, and the latest and greatest building products.
HANLEY WOOD UNIVERSITY
No, HWU is a continuing education and professional training provider for the construction industry. While HWU does not offer degrees, we do send course completion information to association partners, awarding the CEUs predetermined for each course.
Membership, courses, and exams are 100% free. We will never bill you for using our services.
ACCOUNT CREATION & MANAGEMENT
Click here to complete the registration form to gain access to all courses.
Check "Remember me" while logging in to your account.
Registration is necessary to take a course and to ensure proper reporting of credits to the AIA once you complete a course.
If you are an AIA member, we will report your credits weekly to AIA CES. Note: Your AIA member # must be present in your profile at the time you have taken your course. If you are not sure, please contact us at firstname.lastname@example.org. For all other organizations, you must self-report at this time.
Anyone can take a Hanley Wood University course. Non-AIA members can print a certificate of completion for their records, to verify credits earned.
Only course sponsors will have access to membership information for those members who have started and completed their course(s).
Once you've logged in, click the profile link (small gear icon) by your name in the upper right hand corner.
Once you've logged in, click the profile link (small gear icon) by your name in the upper right hand corner.
FIND AND TAKE A COURSE
The black navigation bar across the top of the screen allows you to browse our courses in several ways.
- My Courses - you can see any courses that you have previously enrolled - when you started, when you completed and a link to download your certificate.
- All Courses - browse all our education and training courses. Once on this screen, you can further segment by Credits, Topic, or Course Sponsor.
- Featured Courses - browse our "newest" or "hottest" trending courses. Once on this screen, you can further segment by Credits, Topic, or Course Sponsor.
You can search for courses on Hanley Wood University by using keywords or phrases in the "Search" box found on the upper-right corner of all pages (under the Sign In/Sign Out button). You will receive a list of all courses that include your keywords in either their title or description.
- If you are not already registered, click the "enroll" course button in the course description.
- Go to My Course page, find the course.
- Click the "launch" button
An official statement from the AIA: Recognizing that sustainable design practices have become a mainstream design intention in the architectural community, the AIA Board of Directors voted to allow the sustainable design education requirement to sunset at the end of calendar year 2012. AIA members will no longer need to complete the sustainable design requirement to fulfill their AIA continuing education. For 2013 and beyond, AIA members are required to satisfy a minimum of 18 LUs per year. Of this total, 12 must meet the Health, Safety, and Welfare (HSW) criteria
Most of the courses found on Hanley Wood University have audio, but not all do. The audio will automatically begin when the course is launched. Be sure your speakers are on and the volume is turned up. If you still cannot hear the audio, be sure that you computer's audio settings are not set to MUTE. As a last resort, you can always close and re-start the course.
Course exams begin automatically after the course has been completed.
Some courses are offered in print and are found in Architect magazine or on its web site. After reading the print course or online PDF, members can come to Hanley Wood University to complete the quiz.
If you fail the quiz, you can retake it as many times as is necessary for you to pass it.
In order to retake a quiz, you must close the course and re-launch it. If asked to resume where you left off, select "No" and then navigate directly to the quiz at the end of the course contents on the left.
If a course qualifies for Health, Safety and Welfare (HSW) credit it will include "Credits: 1 LU | HSW" in the course listing.
The Expiration Date you see listed is the AIA expiration date. After this time the course will no longer be available to take and earn credit. NOTE: If you have already completed and passed the course, credit is recognized on the date it was completed which is shown on your Certificate of Completion.
REPORTING TO ACCREDITING ASSOCIATIONS
Continuing Education Credits are reported to AIA and IDCEC. To ensure your completed course credits are reported to AIA and/or IDCEC, you must provide Hanley Wood with your AIA and/or IDCEC member number. You can verify/update this information under your Profile settings in Hanley Wood University. If you are missing a credit, please contact Hanley Wood University at HWUniversity@zondahome.com. For all other accrediting agencies (i.e. USGBC/GBCI, ASLA, NARI, NAHB, etc.) please download and save your Certificates of Completion for self-reporting.
AIA CES Provider Statement
Hanley Wood is a registered provider of AIA-approved continuing education under Provider Number [K029]. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (email@example.com or (800) AIA 3837, Option 3).
This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product.
AIA continuing education credit for this learning program have been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.
Hanley Wood University does not submit courses to specific state licensing boards for approval, however, many state boards and professional memberships will accept continuing education hours that members self-report from Hanley Wood University if they meet specific criteria. It is the learner’s responsibility to verify with their own state boards and memberships as to whether or not a specific Hanley Wood University course will qualify for continuing education credit.
All learners can print a certificate of completion once they have successfully completed each module. This certificate of completion will be available to you any time via Hanley Wood University under My Courses.
Hanley Wood University courses are certified with AIA. If a course is approved for additional CEU through other professional memberships, they will be clearly identified in the Course Description section of the course library. Learners are responsible for verifying acceptance of CEUs from Hanley Wood University with their specific state and local professional organizations.
All courses offered via Hanley Wood University are approved for AIA Learning Units (LUs). Credits earned upon completion of a course are reported by Hanley Wood University to AIA for all AIA members.
In addition to AIA approved content, any of our courses that offer IDCEC credit are reported by Hanley Wood University to IDCEC for all IDCEC members within 7 days after completion
Additional Continuing Education Partnerships:
Hanley Wood University is proud to be an approved educational provider for AIA, ASLA, ASPE, GBCI, ICC, IDCEC, NAHB, NARI, NKBA, among others. We are always expanding our services, so check our catalog frequently to see additional credits that have been added to our Course Library.
Many of our courses are accepted by state and local professional memberships, so be sure to print your certificate of completion and self-report to your local and state boards for their consideration.
Hanley Wood University is an approved education provider with USGBC, and offers several courses that qualify for LEED/GBCI CE hours.
To determine how many CE hours you need for your LEED credentials, review the CMP guidelines here.
Learners must self-report course completions through USGBC website under your membership profile.
To locate courses that offer credit in specific LEED specialty categories, sort using the CREDITS category in our course library to quickly locate courses within that specialty designation.
For more information, visit:http://www.usgbc.org/help/how-do-i-maintain-multiple-leed-credentials.
Hanley Wood University does not submit courses to specific state licensing boards for approval, however, many state boards and professional memberships will accept continuing education hours that members self-report from Hanley Wood University if they meet specific criteria.
You can search Hanley Wood University for courses that have a primary focus on ADA using 'ADA' as your key search term.
It is the learner’s responsibility to verify with their own state boards and memberships as to whether or not a specific Hanley Wood University course will qualify for continuing education credit.
All courses published per the 2019 AIA Standards require learners to achieve a 70% score for successful completion to receive AIA credit. IDCEC and USGBC will continue to require a score of 80% or higher for certification. Please verify you have received an 80% on course quizzes applicable to those credits. Courses published prior to the 2019 AIA Standards require an exam score of 80% or higher to be considered a passing grade. You can re-take the exam as many times as you need to pass.
Once you've registered for a course, it will appear within the My Course dashboard.
Once you've completed a course and passed its exam (with a score of 80% of higher), it will appear within the My Courses dashboard. Under 'Certificates' click the Download link to view and print a certificate for the course. Also, if you are registered for more than one course you may now download a complete transcript of all of your courses by clicking the link “Download PDF Transcript” in the top right of the My Courses page.
PARTNER WITH HANLEY WOOD UNIVERSITY
BROWSER AND TECHNICAL ISSUES
Hanley Wood University will run best if your set-up meets the following minimum requirements.
- Macromedia Flash Player 10 or later, and one of the following browsers:
- Windows: Internet Explorer 10+, Firefox 1.x and later, Google Chrome, Opera 9.5 and later
- Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome
- Linux: Firefox 1.x and later
- Google Chrome 14 or later on Windows or Mac
- Safari 5.1 or later on Mac
- Mobile Safari in Apple iOS 5.0 or later on iPad/iPhone
- Apple iOS: Articulate Mobile Player in Apple iOS 5.0 or later on iPad
- Android: Articulate Mobile Player
Updated January 2021…We have learned Adobe will no longer be supporting Flash Player after December 31, 2020 and Adobe will block Flash content from running in Flash Player beginning January 12, 2021. Adobe strongly recommends all users immediately uninstall Flash Player to help protect their systems. You may find further information here: https://www.adobe.com/products/flashplayer/end-of-life.html.
The best way to open and play the courses is by using Google Chrome, and a screen resolution of 1024 x 768 or higher.
Please send comments or questions to firstname.lastname@example.org. We welcome any suggestions you may have about how we can improve our site.